CoronaBot Japan コロナボット

Usage Instructions / コロナボットをインストールする

CoronaBot is a voice and chat AI bot. Anybody having access to a LINE messenger or to Alexa Voice Service is guided interactively to the most adequate hotline. Many people in Japan are searching for information about Covid-19, but they get intimidated by the large number of hotlines now available. CoronaBot supports the ongoing communication efforts of call centers by partially reducing misdirected calls, thus increasing efficiency and making additional capacity available, in order to help Japanese and foreign residents find the right hotline fast.

The Metropolitan Tokyo’s Bureau of Social Welfare and Public Health has approved CoronaBot’s usage of the data shown on Metro Tokyo’s Covid-19 hotline website. Using a proprietary rapid prototyping approach, the bot currently can communicate in English, Japanese, Chinese and German, and shows specific hotlines depending on location, time of day and individual questions of bot users.



CoronaBot – Usage




Please start your smartphone LINE messenger, and then add CoronaBot as a friend either by scanning the QR-code below or by looking for its ID: @486zobkb. Start a chat with CoronaBot by typing anything, then the bot will guide you through the rest.


アレクサで、 でコロナボットを追加し、それぞれの言語での起動名は下記でご参考してください。アレクサはエコ機またはスマートフォーンのアップこのウェブサイトでご利用可能です。*コロナボットを有効するには、現在は自らのアレクサアカウントのメールアドレスを’コロナボット’という件名でinfo@easydialog.orgにメールを送ってください。

Please add CoronaBot on Alexa using the following link: . The invocation names are listed below.  You can use Alexa Voice Service either on an Echo device or on this smartphone app . * To activate CoronaBot, please send an empty mail with subject ‘CoronaBot’ to with the mail address of your Alexa account.

Invocation Names for Alexa

Japanese/日本語: “アレクサ、コロナ情報ボットを開いて”

English: “Alexa, open Corona Japan information”

German/Deutsch: “Alexa, öffne Corona Information Japan”



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